

Real-time marketing is the next generation of Dynamics 365 Marketing features. You can also continue the conversation with webinar participants after hosting a webinar by sending personalized registration materials, sending surveys, and more to drive awareness and engagement. You can host webinars on Microsoft Teams or on other webinar providers and meet your audience where they are.With Dynamics 365 Marketing’s event planning features, you can manage all your event needs in one place, including contact, registration, and attendance management features in one system. Outbound marketing also includes advanced in-person and webinar event planning features.This feature is bundled with the Marketing app but is also available separately as an add-on for other Dynamics 365 products. Dynamics 365 Marketing also includes Customer Voice surveys, which allow you to create online surveys and build customer journeys based on responses. You can post messages to Facebook, Instagram, and Twitter and capture leads from LinkedIn. Social media is an important part of Outbound marketing.With Outbound marketing, you can capture leads, qualify the hottest leads with automated lead scoring, and manage your leads through a custom business process.Provides email marketing, customer journeys, lead scoring, marketing pages, and social posting, allowing you to seamlessly connect your marketing and sales processes.Allows you to connect with customers on the channels they use the most, including mobile channels, to create text messages and push notifications to reach your customers where they are.

With trigger-based journeys, you can respond in the moments that matter with personalized messages that contain dynamic text and images from a flexible set of data sources.
